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FAQs of Sidify Music Converter for Windows:



Q1. What's the difference between Sidify and other Spotify converter tools?

Sidify is the fastest Spotify Music Converter on Mac & Windows which can convert Spotify Music at 5X faster speed as well as keep 320kbps quality than other DRM removal programs do. Further more, it can also keep ID3 tags after converting.

Q2. I have received the code. How to register Sidify?

1: Run Sidify and click the top-right "Menu" button and choose "Register" in the drop-down list, you will get the registration window. Copy and paste the registration Email and Code into the registration popup dialog.

2: Fill the two blanks with your registration Email and product code you have received from the email. Then click OK.

Register Sidify Music Converter for Windows

Q3. What can I do if I get the message "Invalid Code" when trying to register?

First please make sure that you have downloaded the right program. The registration code is case sensitive. And, please do not add blank at the beginning or the end of the word. You can also copy and paste the Email address and Code into the registration popup dialog. If you are sure that you are running the right program and following the direction but still get the error message, please contact our support team for help.

Important Notes: Since Jan.19th, 2017, Sidify Music Converter for Windows adopts a new registration mechanism in V1.0.5. New users who purchased Sidify Music Converter for Windows are required to register the program with Email address and registration code. For old users, it's still available to register with registration name and registration code.

Q4. Why am I only allowed to convert 10 songs?

It's the limitation of trial version, which only allows trial users to convert 10 songs for sample testing. To unlock this restriction, please purchase a license.

Trial limits of Sidify Music Converter

Q5. What kinds of music does Sidify support converting? What output format can it export?

Now, Sidify is specially designed for converting Spotify song and Spotify playlist to MP3, AAC, WAV or FLAC format.

Q6. Can I convert the entire playlist from Spotify?

Of course, you can. Sidify supports converting the entire playlist by coping & pasting the playlist URL link to Sidify pop-up window, or dragging & dropping the playlist from Spotify.

Tip: If you want to convert a playlist with more than 200 songs, we suggest you should open the playlist on Spotify, select all files in the playlist and drag & drop them to Sidify program for converting.

Q7. How to automatically store the output audio into Artist / Album folders?

Before converting, please check the box of the "Keep output folder organized" on the setting window.

Q8. How to submit feedback through Sidify program?

Now, users can submit their feedback through Sidify program by clicking Sidify menu button and choose "Feedback" in the drop-down list.

Submit Feedback to Sidify developers

Q9. Solutions to Error 1002 and Error 1004

1) Error Code 1002:

Cause: Network timeouts during searching and downloading.

Solution: please make more tries to re-add the music and convert for a try.

2) Error Code 1004

Cause: Conversion failure resulted from playing the source file with buffering or networking issue.

Solution: 1. Make sure your network is stable; 2. Please check whether there are other people use the same Spotify account. If it is, please make sure you are selecting "This Computer" to play the audio on Spotify when using Sidify program to download Spotify music. 3. Please retry to convert.

Note: If above solutions still cannot fix your problems, please provide the following information to our support team support@sidify.com. We will submit your feedback to our developer and inform you if the solution is available.