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FAQs of Sidify Spotify Music Converter for Windows

FAQ

1. What are the differences between Sidify and other Spotify converter tools?

Sidify Music Converter for Spotify is the fastest Spotify Music Converter on Mac & Windows which can convert Spotify Music at 5X faster speed as well as keep 320kbps quality than other DRM removal programs do. Furthermore, it can also keep ID3 tags after converting.

2. I have received the code. How to register Sidify?

[1]Run Sidify and click "Registration Key" button, you will get the registration window. Copy and paste the registration Email and Code into the registration pop up dialog.

[2]Fill the two blanks with your registration Email and product code you have received from the email. Then click OK.


Register Sidify Music Converter for Windows

3. What can I do if I get the message "Invalid Code" when trying to register?

[1] First, please make sure that you have downloaded the right program.

[2] The registration code is case sensitive. And, please do not add blank at the beginning or the end of the word. You can also copy and paste the Email address and Code into the registration pop up dialog.

[3] If you are sure that you are running the right program and following the direction but still get the error message, please contact our support team via support@sidify.com for help.

Important Notes: Since Jan.19th, 2017, Sidify Music Converter for Windows adopts a new registration mechanism. New users who purchased Sidify Music Converter for Windows are required to register the program with Email address and registration code. For old users, it's still available to register with registration name and registration code.

4. Why can I only convert the first 3 minutes of each audio?

It's the limitation of trial version, which only allows trial users to convert first 3 minutes song for sample testing. To unlock this restriction, please purchase a license.


Trial limits of Sidify Music Converter

5. What kinds of music does Sidify support converting? What output format can it export?

Now, Sidify Music Converter for Spotify is specially designed for converting Spotify song, playlist, podcast and radio to MP3, AAC, WAV or FLAC format.

6. What's the function of "Intelligent Mode"?

Intelligent Mode is a combination of Spotify Record Mode and YouTube Download Mode. When you choose "Intelligent Mode" in Sidify setting window, the conversion rate would be increased a lot thus you can get the Spotify tracks as needed.

7. Can I convert the entire playlist from Spotify?

Of course, you can. Sidify supports converting the entire playlist by coping & pasting the playlist link to Sidify pop-up window, or dragging & dropping the playlist from Spotify.

Tip: If you want to convert a playlist with more than 100 songs, we suggest you should open the playlist on Spotify, select the individual tracks in the playlist and drag & drop all the tracks to Sidify program for converting. Or we suggest you'd better create some new playlists and separately add them for converting.

8. How to automatically store the output audio into Artist / Album folders?

Before converting, you can choose to sort the output music files into folders by "Artist/Album", "Artist", "Album", "Artist/Album" or "None" in Sidify setting window, so that the files would be organized properly.


Keep Output Folder Organized

9. The output audio quality is unsatisfied, how to improve the output quality?

Please contact our support team at support@sidify.com for help.

[1]Try to provide us with a converted music file for testing.

[2] Please tell us which conversion mode are you choosing? (Spotify Record mode or YouTube Download mode?).

10. The volume of some converted songs are lower than the volume of original ones. Is there any way to improve it?

If you want to download the songs in full volume, we suggest you can change the setting in Spotify. The most important thing is to uncheck the "Set the same volume level for all songs“ box in Spotify.


Uncheck Volume Level

11. What can I do if Sidify program shows "Spotify is not found..." or "Couldn't find Spotify client.." ?

The latest version of Sidify Music Converter for Spotify is fully compatible with the Windows 10 Store version of Spotify. Please check for update or directly download the latest version of Sidify program through: Sidify Download Center.

12. Solutions to Error 1001, 1002 and 1004

Note: If multiple devices are logged into the same Spotify account, please make sure you are selecting "This Computer" to play the audio on Spotify when downloading Spotify music with Sidify program.

[1] Error Code 1001:

Cause: Fail to play Spotify music when converting Spotify music.

Solution: Please refer to our Solutions of Error 1001.


[2] Error Code 1002 (Error 1007 or Error 1008):

Cause: Can't play the current music on Spotify

Solution: Please refer to our Solutions of Error 1002.

Tip: If you were manually launching Spotify App, please re-launch Sidify program for a try.


[3] Error Code 1004:

Causes: Can't play current music on Spotify; Spotify crashes after clicking "Convert" button

Solution 1: Please re-convert the music or adjust some settings on Spotify by referring to Solutions of Error 1004.

Solution 2: If your Spotify crashes after clicking "Convert" button, we suggest you switch to "Intelligent Mode" or "YouTube Download" mode.

Change conversion mode

[3] Error Code 1009:

Causes: The selected "Output Folder" has no permission to read/execute/write/delete files

Solution: Change a different "Output Folder" and select ""None" on the "Output Organized" before you start conversion.

Change output organized

[3] Error Code 2000:

Causes: There is insufficient disk space for the "Output Folder"

Solution: Free up some space under the ""Output Folder" of Sidify Music Converter or change the output folder to another output directory.

Change output folder

[3] Error Code 2001-2005:

Causes: The program encountered some errors like query no match, query failure, download failure under "YouTube Download" conversion mode

Solution: We feel so sorry to inform you that there is no solution available to fix Error 2001-2005, for that matter, we advise you to select "Spotify Record" as the conversion mode.


[3] Error -1:

Causes: The program is occurring an unknown error and it can't convert Spotify music successfully.

Solution: You can try it again later or change your conversion mode under the program setting.


Note: If above solutions still cannot fix your problems, please provide the following information to our support team via support@sidify.com. We will submit your feedback to our developer and inform you if the solution is available.

  • 1. Which Windows OS are you using? 32 bits or 64 bits?
  • 2. What is the output format you choose?
  • 3. Please send us two log files of Sidify. You can find them by going to the Sidify program, Menu > Open Log File. They are called record.log, Sidify Music Converter for Spotify.log and spotify.log.