FAQs of Sidify YouTube Music Converter for Windows


1. How to register Sidify YouTube Music Converter for Windows?

Launch Sidify YouTube Music Converter for Windows. Click the "Key" icon or click the "Menu" icon on the upper right and then select "Register". There will be a registration pop-up dialog where you can copy and paste your registration e-mail and license code to get the program registered.

2. Why am I getting "Invalid Code"?

There are two possible causes for invalid code.

[1]The registration code doesn't match the program. Please make sure you are running the right program.

[2]Extra spaces are accidentally added while filling in your e-mail and code. Please check whether there are spaces before or after the registration info.

If you still get the Error Message, please contact our support team via [email protected] for help.

3. Why am I limited to convert the first minute of each audio file?

It's the limitation of free trial version. To unlock the restriction, please purchase a license.

4. The subscription has been renewed. Why does it still prompt that my registration code is invalid?

In general, the new license key will be sent to the email address once the subscription is renewed. If you do not receive the license key after auto-renewal subscription, please check your Spam E-mail folder just in case it was incorrectly classified as spam. And you can provide registered email address and order ID to our support team via [email protected] We will reply to your message within 24 hours on weekdays and 48 hours on weekends. And we will send you the newly updated license quickly.

5. I'm getting "Conversion Failed". What should I do?

[1]Please make sure you are running the latest version of Sidify program, otherwise, please directly download the latest version of Sidify YouTube Music Converter from Sidify Download Center.

[2]Please make sure your original audios can be played normally on YouTube Music.

[3]Please check whether the problem happen to certain music files or not. If yes, please re-convert the music for a try.

[4]Please check whether there is any external audio device connected to your computer including USB, Wi-Fi, Airplay, Bluetooth and HDMI, etc. If yes,please disconnect them and retry.

[5]After clicking "Convert", please check whether is there any pop-up blocking message (such as download, authorization, update...) in your YouTube Music. If yes, please resolve them and retry.

6. Can I download YouTube music with free YouTube account?

Yes, you can. Sidify YouTube Music Converter supports to download songs with YouTube Free and YouTube Premium accounts.

7. Can I convert the entire playlist at a time from Sidify YouTube Music Converter?

Yes, Sidify YouTube Music Converter supports batch conversion, so you can add the entire playlist to convert. Besides, you can convert multiple playlists at one go.

8. What to do when Sidify cannot convert music?

[1]Please make sure that you have installed the latest version of the program. Please make sure the songs you want to convert can be played normally on Sidify or on the YouTube Music web player in Chrome.

[2]Please don't connect an external audio device to your computer during the conversion and don't play YouTube Music on other devices at the same time.

[3]If the problem persists, please contact the support team. Email to [email protected]