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FAQs of Sidify All-In-One for Mac :

FAQ


Sidify All-In-One is not an agency nor affiliated program of Spotify. If the problem you are encountering cannot be solved by the solution(s) below, please contact our technical support team at [email protected] via e-mail for further help.

1. What information is required to register Sidify All-In-One? And how to register?

You will receive an email with registered info from the Sidify after purchasing a license successfully. Then you can follow the steps to register Sidify All-In-One.

[1] Launch Sidify All-In-One on your PC or Mac and log in your account, and directly click on the Register button in the lower left corner.

[2] Copy and paste the registration Email and Code into the registration pop-up dialog, and click the "Register" button to confirm.


Register Sidify All-In-One for Mac

2. Can I register my Windows license on a Mac computere or vice versa?

No, it's not applicable to register a license of the Windows version on a Mac computer and vice versa.

In the event that you accidentally purchase a license for the wrong operating system, you can go ahead to place a correct one and then contact us to arrange for a refund of your previous order within five days.

3. Can I try Sidify All-In-One for free?

Sidify All-In-One offers a free trial. You can directly download it from our Download Center. The trial version allows you to convert the first minute of each song for sample testing. If you are satisfied with the program, you can then go buy a license.


trial limit

4. What can I do if the license code doesn't work?

[1] Ensure that you have registered for the appropriate program version, as the Windows and Mac versions do not share registration codes.

[2] The registration code is case sensitive. Also, please do not any spaces before or after the registration info.

[3] Each license is limited to one computer only. Any attempt to use the registration code on more than one computer will result in an invalid status.

If you continute getting error messages, please contact our support team via [email protected] for further assistance.

5. Why it goes back to trial version even I've paid for the program?

[1] Please ensure that your license is still valid. If it is still within the validity period, kindly register it again.

[2] Please note that each Sidify All-In-One license is valid for a single computer only. If you use your code on more than one computer, it will appear as a trial version.

[3] If you have recently updated your computer system, the registration information may have been erased. Therefore, please register with your license once again.

If the error message persists, kindly contact our support team at [email protected] for further assistance.

6. Can I use Sidify All-In-One program on more than one computer?

No. One license is for one computer only. Using the license on more than one device simultaneously will render the license invalid.

If you need to transfer the license from one computer to another, please contact our customer service team via email ([email protected]) for assistance. If you require use of Sidify All-In-One on multiple devices simultaneously, we recommend you purchasing an additional license. We also offer exclusive discounts to returning customers, so feel free to contact us for further information.

7. I lost my registration code by accident, what should I do?

Please contact our support team([email protected]) and provide your order info, such as email, receipt, order number and other information you can remember.

8. Is my information secure when I register?

We have a responsibility to keep your information secure. Sidify All-In-One has a privacy policy in place and does not share your information with third-party advertisers without your consent.

9. Which platform does Sidify All-In-One support?

Multiple different streaming platforms are supportive in the Sidify All-In-One Converter. Mainly including:

ok Music Services: Spotify, Apple Music, Amazon Music, Tidal, Deezer, YouTube, Pandora and Line Music

ok Audiobooks: Audible AA/AAX audiobooks

ok Websites: YouTube, SoundCloud, Dailymotion, Vimeo, Veoh

choose one streaming platform

choose one streaming platform

10. Which languages does the Sidify All-In-One program support?

Over 48 Languages currently supported by the Sidify All-In-One family of programs include: Arabic, Armenian, Azerbaijani, Basque, Bosnian, Bulgarian, Brazilian Portuguese, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Filipino, Finnish, French, Galician, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Javanese, Korean, Macedonian, Malay, Maltese, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Tamil, Thai, Turkish, Ukrainian, Vietnamese, Zulu.

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