FAQs of Sidify Tidal Music Converter for Windows


1. Why can I only convert the first of each audio?

Sidify Tidal Music Converter enables users to convert the first of three Tidal tracks at one time for sample testing. You need to purchase a license to unlock the full version.

trial version

2. I have received the code. How can I register Sidify?

[1]Run Sidify and click the Key icon in the upper right corner, you'll then get the registration window.

[2]Fill in the blanks with your E-mail address and Code you have received from the email and then click OK.

register sidify tidal music converter

3. I'm getting "Invalid Code". What should I do?

[1] Please make sure that you are running the right program - Sidify Tidal Music Converter.

[2] Please ensure that you are running the correct version of the program. The license for the Windows version couldn't be applied on macOS operating system and vice versa.

[3] The registration info is case sensitive. Please differentiate the upper case and the lower case in your registration email address and license code.

[4] Please confirm that there are no spaces before or after the registration info.

If you still get the Error Message, please contact our support team at [email protected] via e-mail for further help.

4. What kind of music does Sidify Tidal Music Converter support converting and exporting to?

Currently Sidify Tidal Music Converter is able to convert Tidal songs, artists, albums and playlists to MP3, AAC, WAV, FLAC, AIFF or ALAC format.

5. I’m getting Failed 1106. How can I fix it?

First, ensure the audio output device is properly connected. Next, verify if the music can play normally in the official app. If everything is alright, try to convert it again.

6. I’m getting Failed 6105. How can I fix it?

If you encounter the Failed 6105 error, you may need to update your Tidal account. Please confirm whether your Tidal account is a trial account, the trial period has expired or the trial is limited. And make sure the song you're trying to convert can be played back normally in the Tidal app.

Sidify requires Tidal songs to play without issues in order to function correctly. Once you update your Tidal account and can play songs without any problems, Sidify should start working again.

7. I encounter some problem that I can't find any solution in FAQ. How can I get technical support?

Should you encounter any problem that couldn't be solved by the solutions above, please contact our support team at [email protected] via e-mail for further help.